Hutch Robbins, a principal in the firm’s Commercial and Business Litigation practice group, participated in the first “State of CX in Maryland” Forum at the T. Rowe Price Innovation Center as part of national CX Day. The event was organized by the Baltimore Network of the Customer Experience Professional Association.

Program Description:  

Many of Maryland’s top customer experience leaders are convening for the first time on Tuesday, Oct. 2 for a special forum entitled “The State of CX in Maryland.”  The forum is part of a worldwide series of events called CX Day. Featuring speakers from Cravety, Laureate Education, Legacy Exhibits, Southwest Airlines, the Maryland State Government, MedStar Health, Miles & Stockbridge, Sandy Spring Bank, and T. Rowe Price, among others, the forum will be held at T. Rowe Price’s new Innovation Center in Linthicum Heights.